“Give us your
best price.”
Your buyer wants a discount. Understand the constraint, make value concrete, and trade with intention.
Choose a conversation you recognise. Practise staying clear, curious, and constructive when the other side pushes back.
Your buyer wants a discount. Understand the constraint, make value concrete, and trade with intention.
The deal is nearly there. Then procurement changes the payment terms. Slow the moment down and test the real constraint.
The buyer likes the idea but calls it “nice to have.” Diagnose current state, business impact and desired future state before discussing the proposal.
A confident buyer sees no reason to change. Lead with a credible commercial insight, reframe the status quo, and create constructive tension.
The customer says implementation will be too disruptive. Clarify what the objection really means, isolate it, respond with evidence, and check back.
Procurement asks for a 15% discount against a competitive quote. Protect margin by diagnosing the request and trading across variables, not price alone.
Your champion likes the proposal and offers to circulate it internally. Map the decision system, uncover stakeholder concerns and earn access without undermining your champion.
The buyer is positive but avoids a concrete next step. Diagnose the hesitation, make the cost of delay explicit and agree a useful commitment without forcing the close.
2 exercises · fundraising and strategic control
An investor sees potential, but wants more control. Discover what is behind the demand before making your next move.
A prospective partner wants approval rights over everyday decisions. Explore safeguards without giving away your ability to act.
Choose Guided demo for response options or Free-text demo to type your replies. Both use scripted, locally simulated responses and feedback.
Notice the habit, choose one behavioural intention, practise, get evidence-based feedback and repeat.
Notice the behaviour you want to improve before you enter the room.
Choose one observable move to practise instead of trying to improve everything.
Respond to a counterpart whose priorities are not the same as yours.
Connect feedback to specific choices, then make the next rep more deliberate.
Growth is a loop: baseline, focused practice, reflection and a sharper intention.
Every attempt gives the next one direction.
Notice your current habits. A focused self-assessment helps you identify a strength to build on and a behaviour worth practising.
“When I hear a difficult demand, do I explore the reason behind it or immediately defend my position?”
Pressure during the conversation. Perspective afterwards. REPS separates the counterpart role from the coach role so feedback can focus on observable behaviour rather than generic encouragement.
Practise with a purpose.Bring one behavioural intention into the room.
Reflect on the actual exchange.Connect feedback to the words and choices you used.
Leave with a next move.Try one different response and notice what changes.
You moved to a discount before establishing what the buyer was trying to solve.
The concession changed the economics before you knew whether price was the real constraint.
Separate self-assessment from observed behaviour · Separate outcomes from process quality · Make practice goals increasingly specific.
Illustrative ratings out of 5. Real progress needs repeated observation in comparable situations.
Use your baseline to focus learning. A self-assessment captures your perception; practice adds observable behaviour.
A deal can look good while leaving value unexplored. Reflect on the result and the choices that produced it.
Turn a pattern into one measurable challenge. Re-assess after more practice and carry the learning into real conversations.
Bring a little curiosity. Take your first rep and test how your response changes when you enter the room with a clear intention.
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